GROEN,
UNIFIED BRANDS
WARRANTY INFORMATION
Applicable
to U.S. & Canadian Sales Only
LIMITED
WARRANTY TO COMMERCIAL PURCHASE*
Groen
warrants to original commercial purchaser/users that foodservice
equipment manufactured by Groen (“Groen Equipment”) other
than CapKold foodservice equipment, shall be free from defects in
material and workmanship for (i) 2000 actual operating hours (provided
that such equipment has a device that has recorded actual operating
hours since the installation of such equipment), (ii) twelve (12)
months from the date of installation or (iii) fifteen (15) months
from date of shipment from Groen, whichever first occurs (the “Warranty
Period”), in accordance with the following terms and conditions:
I. This warranty is limited to replacement parts and related labor
for Groen Equipment located at its original place of installation
in the United States and Canada.
II. Damage to Groen Equipment that occurs during shipment must be
reported to the carrier and is not covered under this warranty. The
reporting of any damage during shipment is the sole responsibility
of the commercial purchaser/user of such Groen Equipment.
III. For Groen Convection
Combo™ Steamer-Ovens, HyPerSteam™ Convection
Steamers and HyPlus™ Pressureless Steamers, Groen further warrants
to the original commercial purchaser/users of such Groen Equipment
that the atmospheric steam generators or boilers contained in such
Groen Equipment shall be free from defects in material and workmanship
for (i) 4000 actual operating hours (provided that such equipment
has a device that has recorded actual operating hours since the installation
of such equipment), (ii) twenty-four (24) months from the date of
installation or (iii) twenty-seven (27) months from date of shipment
from Groen, whichever first occurs, provided that: (a) the original
purchaser/user shall have also purchased and installed a Groen PureSteem™ Water
Treatment System for use in connection with such Groen Convection
Combo Steamer-Oven, HyPerSteam Convection Steamer or HyPlus Pressureless
Steamer on or before the date such Groen Equipment was installed,
(b) the original purchaser/user has continuously used such Water
Treatment System in connection with such Groen Equipment from the
date of installation, and (c) the commercial purchaser/user shall
have maintained such Water Treatment System in accordance with the
maintenance and filter cartridge replacement recommendations of Groen,
and otherwise maintained such Oven or Steamer in accordance with
all other operational and maintenance recommendations of Groen.
IV. For Groen SmartSteam™ Boilerless
Steamers, Groen further warrants to the original commercial purchaser/users
of SmartSteam
Boilerless Steamers shall be free from defects in material and workmanship
for (i) 4000 actual operating hours (provided that such equipment
has a device that has recorded actual operating hours since the installation
of such equipment), (ii) twenty-four (24) months from the date of
installation or (iii) twenty-seven (27) months from the date of shipment
from Groen, whichever first occurs. This warrants Groen SmartSteam
Boilerless Steamers that were shipped after May 1, 2003.
V. Groen further warrants to the original commercial purchaser/users
of Groen Convection Combo Steamer-Ovens that the electronic relay
and control board contained in such Groen Convection Combo Steamer-Oven
shall be free from defects in material and workmanship for (i) 4000
actual operating hours (provided that such equipment has a device
that has recorded actual operating hours since the installation of
such equipment), (ii) twenty-four (24) months from the date of installation
or (iii) twenty-seven (27) months from date of shipment from Groen,
whichever first occurs.
VI. During the Warranty
Period, Groen, directly or through its authorized service representative,
will either repair or replace, at Groen’s
sole election, any Groen Equipment determined by Groen to have a
defect in material or workmanship. As to any such warranty service
during the Warranty Period, Groen will be responsible for related
reasonable labor and portal to portal transportation expenses (time & mileage)
incurred within the United States and Canada.
VII. This warranty does not cover boiler maintenance, calibration,
periodic adjustments as specified in operating instructions or manuals,
consumable parts (such as scraper blades, gaskets, packing, etc.),
and labor costs incurred for removal of adjacent equipment or objects
to gain access to Groen Equipment. This warranty does not cover defects
caused by improper installation, abuse, careless operation, or improper
maintenance of Groen Equipment. This warranty does not cover damage
to Groen Equipment caused by poor water quality or improper boiler
maintenance.
VIII. THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, EACH OF WHICH IS HEREBY EXPRESSLY
DISCLAIMED. THE REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN NO
EVENT SHALL GROEN BE LIABLE FOR SPECIAL, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES FOR THE BREACH OR DELAY IN PERFORMANCE OF THIS WARRANTY.
IX. Groen Equipment is for commercial use only. If sold as a component
of another (O.E.M.) manufacturer’s equipment, or if used as
a consumer product, such Equipment is sold AS IS and without any
warranty.
*Covers Groen Equipment (other than CapKold foodservice equipment
and SmartSteam Boilerless Steamers) ordered after September, 2001.
LIMITED EXTENDED WARRANTY COVERAGE*
Limited
Extended Warranty Coverage is available on all standard Groen Equipment (other
than CapKold foodservice equipment) covered by the above Groen Limited Warranty.
Commercial purchasers/users of Groen Equipment may elect to extend the standard
limited warranty to cover parts, labor and portal to portal transportation costs
(time and mileage) for an additional (i) 2000 actual operating hours, or (ii)
twelve (12) month period, or for an additional (i) 4000 actual operating hours,
or (ii) twenty four (24) month period, whichever first occurs, in addition to
the time period of the standard limited warranty described above. Limited Extended
Warranty Coverage is not available to extend the supplemental limited warranty
for: (a) atmospheric steam generators or boilers contained in Groen Convection
Combo Steamer-Ovens, HyPerSteam Convection Steamers and HyPlus Pressureless Steamers,
or (b) electronic relay and control boards contained in Groen Convection Combo
Steamer-Ovens, or (c) Groen SmartSteam Boilerless Steamers.
Cost of Extended Coverage
Five percent (5.0%) of the LIST PRICE of the Groen Equipment to be covered
by the Limited Extended Warranty for each additional (i) 2000 actual operating
hours, or (ii) twelve (12) months of limited extended warranty coverage.
The five percent (5.0%) of the LIST PRICE charge will be the net invoice
amount for each year of Limited Extended Warranty Coverage purchased.
Conditions of Coverage
(1) Limited Extended Warranty Coverage must be purchased at the time the Groen
Equipment to be covered is purchased.
(2) All conditions and limitations on the Standard Limited Warranty Coverage
apply to the Limited Extended Warranty Coverage. See above for details of conditions
and limitations on the Standard Warranty Coverage.
*Covers Groen Equipment (other than CapKold foodservice equipment and SmartSteam
Boilerless Steamers) ordered after September, 2001.
All information is covered under Unified Brands |
